DIGITAL CAMPAIGNS + STRATEGY
Authenticity converts consumers into loyalists. We don't want to listen to you talk -- we want to join (and often start) the conversation. Rich content is the foundation. Below are a few campaign examples of email, social and digital architecture between channels that build and drive brand awareness, engagement and conversion.
CAMPAIGN: ANNUAL TEA LAUNCH
To build anticipation for the tea launch, customers are invited to sign up to learn more about the teas and be entered into a sweepstakes to win all of the teas in the collection.
Customers are invited to follow teaologists across the globe as they find inspiration for the new collection. Each day, when a new social activity threshold is achieved, a new area of the map in unlocked to reveal a story and snippet of information about a new tea. On the day of the launch, all of the information about each tea is revealed. A six-part video series follows.
CAMPAIGN: MAD ABOUT MATCHA
A six-part video series breathes new life into an obscure tea and converts tea beginners to enthusiasts.
CAMPAIGN: TEAVANA OPRAH CHAI
A very special partnership called for a very special introduction.
CAMPAIGN: START FRESH
A new year means new years resolutions -- and new customers from the holiday season. This six-part email series focused on elevating the brand, educating the customer and cross-promoting teas and teawares.
CAMPAIGN: WHAT'S IN YOUR CUP?
Inspiring brand loyalty, retention and acquisition through authentic conversation with your customers is free. It began with a simple question in 2009 and led to organic growth, cultivated the brand's social presence and was the foundation for the brand's early digital voice.